| About Us Peta (UK) are committed to providing you with an excellent service. If you have any suggestions or comments please email us at custserv@peta-uk.com. |
| Making A Purchase Making a purchase could not be easier. Just browse our catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and complete the shipping and payment information. Pricing in Euros has been shown at a conversion rate of 1.45 : £1, this is an indicator only as the transaction will be completed in Sterling and converted at the current day's conversion rate by your credit card company. For account terms for institutions please contact us. |
| Shipping And Handling Packing We care about the environment and recycle wherever possible, so if you receive a package that looks second-hand, that's because it is! Costs We work hard to maintain our retail prices and indeed these have not changed for many years we also strive to keep our carriage costs to a minimum level. All prices shown are inclusive of VAT.
Method Orders under 2kg are sent by Royal Mail second-class post. Orders over 2kg are sent by Parcelforce. Notification and tracking number will be sent to you as soon as the goods are despatched. |
| Delivery Schedule All orders are typically processed and shipped within 3 working days. Up to 10 days should be allowed for delivery by Royal Mail Second Class Post Express delivery services are available - please contact us at custserv@peta-uk.com for the best options for you. Any order weighing in excess of 2kg will be sent by Parcelforce 48 Hour service. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
| Guarantee All of our products come with a 2 year guarantee. |
| Reaching Us If you need to reach us, please email us on custserv@peta-uk.com, alternatively, you can call on 01245 231118 (International +44 1245 231118) or fax us on 01245 231811 or write to us at Peta (UK) Ltd, Mark's Hall, Mark's Hall Lane, Margaret Roding, Dunmow, Essex, CM6 1QT, UNITED KINGDOM. Company registered in London no. 504011. |
| Privacy Policy Peta (UK) does not disclose buyers information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' option.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes |
| Returns Policy Should the goods you order prove to be unsuitable please return in mint condition within 14 days for a full refund. |
| Remittance Terms The prices are in Pounds Sterling are the actual prices which will be charged. |